In a recent survey conducted by research firm iGR, 77 percent of small businesses rated Wi-Fi as “important” or “very important” to their businesses. While leveraging reliable Wi-Fi is critical from an operational standpoint, the main driver behind why small businesses are increasingly relying on better wireless connectivity is because of the relevance it has […]
Organizational IT leaders are most likely face a difficult decision related to allowing their employees to access company systems and information remotely or when working in a remote capacity. They are likely aware of the many benefits, but they have a dilemma: As more employees work outside of the office, how are they able to […]
Small businesses are often short on the resources that are needed for them to keep up with customer inquiries. Answering phones is a simple task that may fall to the bottom of the list of priorities for small businesses, but it is important for companies to prioritize responding to customers in order to gain and […]
The past decade has experienced an explosion of new technology innovations within the telecommunications world – from mobile phones to business class IP PBX unified communications platforms replacing outdated analog systems. The same holds true for the softphone market, despite it’s somewhat decline in overall acceptance. Softphones originally provided PC users with the ability to […]
